client relationship

Tips to Better Manage Client Relationships and Reduce Client Turnover

It’s happened to all of us at one time or another. We get the dreaded phone call or email from a client that says, “Call me when you have a minute.” No other context. No additional information. Just that line that might as well scream,…
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Chartwell Agency Oversees Marketing Efforts for Beloit Health System’s 50th Anniversary Event

Chartwell Agency, an award-winning marketing firm based in Rockford with additional presences in Madison and the Quad Cities, recently oversaw marketing and public relations efforts for Beloit Health System’s 50th Anniversary event to celebrate…
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Engagement: The Great Differentiator for Schools – and All Businesses

I recently attended a conference for the education industry – one of our areas of focus – and found it interesting that a familiar theme was used throughout the event: engagement. We often consider the need for employee and customer engagement…
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Improving Online Health Care: Make Sure It Works

When you’re sick or you have questions about a medical issue, you want solutions and answers quickly – if not immediately. Digital technology has allowed hospitals and health systems to extend their interactions with current and prospective…
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Chartwell Agency Completes New Marketing Campaign for Northern Illinois Vein Clinic/Gilvydis Vein Clinic

Chartwell Agency recently completed a new marketing campaign for Northern Illinois Vein Clinic (NIVC), based in Rockford, and Gilvydis Vein Clinic (GVC), based in Geneva and Sycamore. The clinics provide innovative, nonsurgical treatments…
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Digital Agility: How it Can Help Your Business in 2020

Change is happening faster than ever before, and online advertising is no exception. Online advertising makes it easier than ever to adjust – almost instantaneously – to customers’ needs, industry trends and to any changes in your competitors’…